Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shopthatzone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
P***g –
I took a chance on this blind spot mirror based on the majority of good reviews. It is elongated rather than round with a tilt, if needed. It is also a good size so that it doesn’t block nor interfere with the regular side mirror. I needed the blind spot mirror as I regularly back up when parking but couldn’t see the curb or lines from the passenger side mirror. Now I placed it on the bottom of the mirror and tilted it slightly downward. Perfect! I can see the curb without having to adjust the side mirror. And the adhesive is strong. It hasn’t fallen or come off the side mirror. The package contains two mirrors which is great since my husband also needs one for his vehicle. I recommend it!
T***m –
This mirror effectively eliminates the driver’s blind spot. I used this mirror to replace a round one that became marred after a few years and useless for its purpose. This particular mirror may or may not last for years, but for the time it does a far more thorough job of covering that area outside the driver’s field of vision than the round one did.
Y***s –
Oh yeah … totally awesome product. I had a couple of those funky round wide angle mirrors and they were … uhhh … underwhelming. But these babies allow me to see far more. I feel safe looking at these knowing I can get a great side view of my blind spot. (But ya gotta have’um adjusted correctly to get the proper view)
N***r –
All the round blind spot mirrors I have tried, leaving me fairly unsatisfied. This one is outstanding, even at night. It provides the landscape size panoramic view of those standard spherical mirrors all European cars have on the passenger as well as on the drivers side.
M***s –
Looks good and does what it says. Only thing is to be very careful where you choose to place it. I poorly placed it on the mirror and it can not be removed and reused. It holds very strong, so you only get one chance.
L***f –
Amazing, this definitely makes life 10x easier. My mirrors zoom too close so I can never see the car next to me. Now this made it better! Definitely recommend.
A***r –
Very nice pair; good size and price and the adjustable feature lets me put the car mirror in one position and the spot mirror in another; nice and clear
D***b –
This adjustable blind spot mirror is absolutely perfect. No more straining my neck having to look over my shoulder every few minutes.