Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shopthatzone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E****i –
Bought these to clean out the vehicles in our household. I was not expecting them to work as well as they did. These made very easy work of some pretty nasty carpet and floormats. I used Chemical Guys’ citrus upholstery shampoo with these and it honestly made a humongous difference. Just knowing that I don’t have to spend hours scrubbing by hand is a huge plus for me. Hook these into a drill and you are going to be done lightyears faster!
I used the lower speed setting on my Ryobi as the faster speed was working a little too good-it would sling stuff everywhere. Slowed it down and way more controllable and the results were way better than expected. The bristles held up just fine. No stray bristles anywhere and they were just stiff enough to dig out the dirt and grime while actually helping to reset the nap on my girlfriends’ floormats. They look brand new! The extension really comes in handy when doing under the seats and in the corners of the floorboard.
Real handy! It normally would take me about 4 hours to do my Hyundai by hand. This kit helped me knock it out in just over an hour. And it looks so much better. Don’t let the price fool you, please. I know there are more expensive and bigger-named brush sets out there. This set works and it works extremely well. And this is from a non-professional who is simply a conscientious owner who likes a clean interior.
W*****n –
I’m embarrassed to say that my shower even looked that horrible but it has been a disgusting mess since I moved in-the previous occupant didn’t keep up with cleaning it and we have very hard water. I’ve tried EVERYTHING to get this thing clean. I’ve scrubbed with a heavy duty scrub daddy, a whole shelf of cleaning products, “homemade” cleaners-I MEAN EVERYTHING. I have spent HOURS trying to scrub this thing clean and all I’ve ended up with is disappointment (I have shed actual tears over this shower y’all).
But after five minutes of letting some Comet spray sit on my shower and then using these brushes I am amazed. It saved me so much time and effort. I did enlist the help of my husband and had to change my drill battery- we desperately need a different drill- but seriously after about 30 minutes and minimal effort my shower looks stunning. I haven’t used these multiple times so I can’t speak to how they hold up but the first use was great.
I purchased the blue set and am so pleased with how they worked. For heavily textured areas like the shower floor I highly recommend switching the direction on your drill just to make sure you get all of the nooks and crannies. If you’ve been sitting with these in your cart for a while like I was please bite the bullet and try them out.
S****v –
I have found many uses for this power scrubber. I have used this tool to help me clean my glass top stove. I use the wide brush and add some glass top cleaner/polish to the stove and run the attachment at a slow speed so to not spray the cleaner/polish all over the place. It has shortened my cleaning time from 30 minutes to about 10 minutes and I am not using my arm strength to clean the glass top stove.
Another use is for my cast iron pans. Whenever I get some stuck on food that is tough to remove I again break out the scrubber which I have used both the small flat and large flat brush on my cast iron pans. They make quick work of cleaning off the debris and do not damage the pan’s seasoning. I have also used the rounded brush to clean the toilets as it makes the work quick.
I haven’t yet found a cleaning chore involving scrubbing that these haven’t been able to help you complete. Also when cleaning do not use the toilet brush for something you will be touching or eating no matter how clean you get it. Just common sense if you find a use for it keep it for that use and don’t cross contaminate.
M*****e –
This product made cleaning my grout effortless. I sprayed Simply Green on the grout line, let it sit for maybe 2 mins and then used the brush on it. Two quick swipes up the line and it was done. Previously, I was on my knees for quite some time and it was a lot of elbow grease with a brush! I can’t wait to try this on the bathroom next. It attached easily to our drill (I may be the least mechanical female and I attached it) and a quick rinse and it was clean.
A****n –
My shower tiles and grout have never been so clean. Just attach the necessary brush and go to town. These things power through built up soap scum and leave my shower sparkly clean. My stand-in shower is pretty big and is 100% tile, it used to take FOREVER with a sponge and elbow grease and I’d still be left with built up soap scum. After getting these, I spend about 1/2 the time and have truly shiny tile when I finish.
E****n –
I just used this to clean some of the tile in my kitchen, using just some vinegar dawn and baking soda. I’d normally use bleach and a toothbrush to get the same result, but with much more effort and sweat! This product is very easy to use! And makes cleaning more fun. It takes just a few seconds per tile. I’m a petite woman. The only difficult part is pressing on the button of the drill for so long, and you will need to guide the drill with both hands. See the pic for the before and after. One pic shows left side after cleaning with this product and right side before. Can’t wait to finish the rest of the floor!
U****r –
I have used these to clean my rims, shower, window crevices, and countless other annoying spots. Gets behind the sideview mirrors to remove the green stuff that the dampness allows to grow there as well as trim areas with ease. The bristles are sturdy and get deep into openings but are gentle enough not to scratch anything. It even removes tree sap! I even use buffer pads under the larger brush to buff wax when I don’t want to take out my bigger machine which is way too heavy and corded. I’ve used this on the greenhouse and even to get funk off my dogs heavy coat when she gets into something. I can probably list a few dozen other things but you get the idea, you can do anything with this. And at this price it made my life easier. Worth every single cent. Recommended fully, built well, and loved.
L******d –
This product works great! It cleaned my super old tub that has lost most of its finish. This was even cleaned just using Mr. Clean. Not even specialized soap scum/mildew cleaner. Although I’d like to have protective goggles included – not everyone has them at home.
J****t –
I bought these brushes when I was working on cleaning my parent’s shower – which was DISGUSTING. The entire thing was coated in gray ugly soap scum and hard water stains. I make some progress with green scrubbies & magic erasers, but it was slllllloooow going. So I purchased these so I could get the power from a drill with my scrubbing! voila! you can see in my picture… the entire shower was the color on the left… but on the right is where the drill brush did it’s job!
A****a –
Nice attachments for the drill and they do the work for you. Just make sure the drill is light enough for overhead cleaning or your arm gets tired. That’s ok because if not for the drill it takes a lot longer to clean those areas and kept putting it off. Put it on or use a slower speed and you don’t get splattered with cleaner. The extension piece makes it easier as you don’t have to stretch as much as before. Those few extra inches really make a difference. Definitely recommend these.
L***a –
my girlfriend and i changed house last month, but the problem is that we have to take time to clean up our new house. We spent a lot of time at first,but it was slow and ineffective, and a lot of place is not easy to clean up until i bought this drill brush. It is amazing. i quickly clean the bathroom tubs and tiles, and the garden stairs. i loved it. My girlfriend is very happy to live in a new and comfortable house. thank you, Next time, I will buy your product again.
A***a –
Oh man why have I not purchased or seen this sooner! I am a very neat person and like to try my best to keep all my household areas as clean as possible. We have always had a couple of spots in the basement and garage that would not come clean with anything! Boy these did the trick like nothing to it. Mixed up some comet paste and went at those stains like a pro!! I can’t say thank you enough for a product being made like this. I especially love the extension part so I was able to get behind the yucky toilet areas!! Now I am pretty sure about everyone in my family has asked me where I got it and how did I find such a great deal!
J***a –
I was skeptical that this product would work but for the price thought it was worth the risk. Shower cleaning is my least favorite task so it’s a job that tends to get put off. My shower had a very heavy buildup of soap scum and the grout lines were a particular mess. I sprayed down one wall at a time with cleaner than went to work with the big brush. It made quick work of the large areas. I used the rounded brush in the corners. These brushed did a quick job of cleaning this mess and with a fraction of the effort normally needed with a manual brush. Its been years since my shower looked this clean. And with a quick rinse these brushes looked like new. I would highly recommend this product.